Delivery times shown are based on normal business volume.

Orders are shipped only on business days: Monday-Friday, excluding US holidays.

We aim to ship all orders within 3-5 business days.

Expedited shipping cutoff is 2 PM MST

We cannot offer expedited / next-day air services if you are shipping to a PO Box. 

We do ship internationally to select countries worldwide. Shipping costs and your countries import taxes and or duties are at your expense. Please enter your country and postal code at checkout for an accurate shipping cost.

• Expected delivery time of 7-21 business days, but note: customs may delay your order for reasons outside of our control. Make sure to check your tracking information for the most up to date status of your order.
• Orders are shipped only on business days: Monday-Friday, excluding US holidays.
• We aim to ship all orders within 3-5 business days.

• We ship a variety of postage options depending on the speed of shipping.
• Purchases will be shipped from our distribution center in Gilbert, Arizona.

• When your order leaves our warehouse, you will receive a shipping confirmation email - this email will include a tracking number and link to enable you to track your package.
• If you do not receive an email within 5 business days of placing your order, first check your spam / junk folder. If you still do not have an email, contact us at jetsetrunaway@gmail.com.
• JETSET RUNAWAY LLC is not responsible for lost or stolen packages. Please contact USPS for tracking and delivery related issues.

• Out of Stock Items

If an item in your order is out of stock, we will be in touch to discuss a solution. We’re unable to back order items that are out of stock.

• Order Cancellation and Adjustments

We pride ourselves on some of the quickest shipping turnarounds, which means we are unable to accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at jetsetrunaway@gmail.com.

• US Returns

Initiate your return within 30 days of the purchase date by accessing our "Return Portal" to generate a one-time use pre-paid label. Note that a $9.99 shipping fee will be deducted from your total for returns.

Please note it could take 5 to 7 business days to process and refund your order. You will receive a confirmation email once it has been processed.

Please allow 3-5 business days for your refund to appear back on your original payment method

• US Exchanges

Initiate your exchange within 30 days of the purchase date by accessing our "Return Portal" to generate a one-time use pre-paid label. Note that the $9.99 shipping fee will be waived for exchanges.

Exchanges will ship out once original item or items have been received and will take 3 to 5 business days to arrive.

Exchanges are subject to product availability.

• Return by Mail

If your order is an international purchase, a gift, or if the "Return Portal" is down, send back to:

JETSET RUNAWAY LLC - Returns

Gilbert, AZ   85234

Please include a note with your name, address, size, desired style or color, and reason for return. Must be in new condition with tags and original packaging present.
 If your item is visibly washed or worn, we will send back to you as is.